Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with Cobra Casino in connection with your access to and use of the online gambling services provided via the website located at kobra.casino (the "Website") operated by Dama N.V. These Terms are effective from 6 November 2025 and supersede all prior versions published on the Website.

The Website is owned and operated by Dama N.V., a company registered in Curaçao with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is licensed and regulated for the provision of online gambling services under sub-licence number 8048/JAZ2020-013 issued by Antillephone N.V., Curaçao. Certain payment services in connection with the Website may be processed by Friolion Limited and/or Strukin Ltd, Cyprus-based payment processing entities acting on behalf of Dama N.V.

The Website is not licensed by the Gambling Commission of Great Britain (UKGC) and operates as an offshore, Non-GamStop gambling service. If you are resident in, located in, or otherwise subject to the laws of the United Kingdom, it is your responsibility to ensure that your use of the Website is lawful in your jurisdiction. By using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms.

Definitions

Operator means Dama N.V., registered in Curaçao under number 152125, with registered address at Scharlooweg 39, Willemstad, Curaçao, and, where applicable, its affiliated payment processing companies Friolion Limited and Strukin Ltd, acting in connection with the Website.
Website means the online platform accessible at kobra.casino, together with any mobile or mirror versions and related services provided under the Cobra Casino offering.
Services means all gambling and related services offered on the Website, including but not limited to casino games, live dealer games, promotional offers, bonuses, and account management functionality.
User or Player means any natural person who creates an Account, accesses, or uses the Services on the Website.
Account means a personal, single-user player account opened and maintained with the Operator for the purpose of using the Services.
Bet or Wager means a stake of money placed by a Player on the outcome of a game or event made available on the Website, including any automatic or recurring bets where permitted.
Game means any casino, slot, table, live dealer, or other game of chance or mixed skill provided on the Website by the Operator or its game suppliers.
Bonus means any funds, free spins, free bets, cashback, or other promotional value credited to an Account subject to specific promotional terms and wagering requirements.
KYC (Know Your Customer) means identity, age, residence, and source-of-funds verification procedures the Operator conducts to comply with anti-money laundering, counter-terrorist financing, and responsible gambling obligations.
Payment Processor means any third-party entity engaged by the Operator to process deposits, withdrawals, and other payment transactions, including Friolion Limited and Strukin Ltd.
Restricted Jurisdiction means any country or territory where online gambling provided by the Operator is illegal or not permitted under the Operator's licence, which may include the United Kingdom if listed as such in these Terms or on the Website from time to time.
UK Resident means any individual who is ordinarily resident in the United Kingdom, regardless of their temporary physical location.
Business Day means a day other than a Saturday, Sunday, or public holiday in Curaçao or Cyprus when banks are open for business.

Account Registration

Eligibility and Age Verification

Minimum age: You may only open an Account and use the Services if you are at least 18 years old or older where the laws of your jurisdiction impose a higher minimum age. By registering, you confirm that you are not below the legal gambling age in your place of residence, including if you are a UK Resident.
Legal capacity: You must have full legal capacity to enter into a binding contract with the Operator. You may not register or play on behalf of another person, company, or trust.
Jurisdictional responsibility: The Operator does not represent that the Services are lawful in your jurisdiction. In particular, the Operator is not licensed by the UK Gambling Commission, and UK Residents must ensure that accessing offshore, Non-GamStop gambling services is not prohibited for them. You are solely responsible for complying with local laws.

Registration Process

Account creation: To register, you must complete the online registration form on the Website, providing accurate and complete information, including your full name, date of birth, country of residence, email address, and any other details requested. You must promptly update your information if it changes.
Email verification: The Operator may require you to verify your email address via a confirmation link before activating your Account. Until verification is completed, you may be unable to deposit, wager, or withdraw.
KYC and document checks: The Operator may at any time request KYC documents, including but not limited to a passport or ID card, proof of address (such as a utility bill), and source-of-funds or source-of-wealth documentation (such as bank statements or payslips). These checks may be required prior to registration completion, before any withdrawal, or at any later time in 2025.
Single account policy: You may hold only one Account with Cobra Casino on kobra.casino. Duplicate accounts may be closed, and bonuses and winnings associated with them may be voided.

User Obligations and Security

Accuracy of data: You must ensure all registration and KYC information is truthful, accurate, and not misleading. Providing false information, including misrepresenting your age, residency (for example, claiming not to be a UK Resident when you are), or identity is a serious breach of these Terms.
Login credentials: You must keep your username, password, and any additional security credentials confidential. You are responsible for all activity carried out through your Account unless the Operator has failed to take reasonable technical measures to protect it.
Unauthorised use: If you suspect that your Account has been compromised, you must immediately notify customer support and change your password. The Operator may temporarily suspend the Account while investigating.
Self-control and exclusion: The Operator does not participate in the UK GamStop self-exclusion scheme. If you are self-excluded through GamStop or any other national scheme, you must not register or use the Website. The Operator may, but is not obliged to, apply internal self-exclusion measures upon your request via customer support.

Betting & Gameplay Rules

Placing Bets and Game Participation

Availability of games: The Operator offers a range of games supplied by third-party providers. Some games may be unavailable in certain jurisdictions, including for UK Residents, due to legal or licensing restrictions.
Bet placement: A Bet is deemed placed when it is accepted by the Operator's servers and appears in your game history. You must verify that the Bet and stake amount are correct before confirming; once accepted, Bets generally cannot be cancelled or amended.
Minimum and maximum stakes: Each Game may have specific minimum and maximum bet limits. These limits may vary by game, provider, and your Account status. Attempting to place a Bet outside permitted limits may result in automatic rejection.
Game rules: Each Game is governed by its own rules, pay tables, and return-to-player (RTP) information, accessible within the Game interface. In the event of any discrepancy between these Terms and game-specific rules, the game-specific rules take precedence for that Game.

Technical Issues and Cancellations

Interrupted play: If a Game is interrupted due to technical issues, system errors, or connectivity problems, the outcome of any Bet recorded on the Operator's servers will prevail. Where required by applicable regulations, unfinished rounds may be restored when you reconnect, or the Bet may be refunded.
Malfunctions: A malfunction of a Game, platform, or RNG renders all affected Bets and payouts void. The Operator may cancel such Bets and restore the original stake to your Account, but is not liable for potential winnings that might have occurred.
Void Bets: The Operator may declare a Bet void if it was accepted after an error (including odds or display errors), where the Bet was clearly affected by a technical failure, or if you were in breach of these Terms when placing it.

Conduct, Live Casino and Chat

Respectful behaviour: When using any chat function, live casino table, or communication channel, you must behave courteously and refrain from insults, harassment, hate speech, or offensive comments towards other players, dealers, or staff.
Prohibition of fraud and collusion: Any attempt to cheat, use software or hardware aids, collude with other players, exploit bugs, or otherwise gain an unfair advantage is strictly prohibited. The Operator may cancel Bets, confiscate winnings, and close Accounts involved in such behaviour.
Responsible play: You are responsible for the amount of time and money you spend on the Website. The Operator may provide voluntary limits and cooling-off tools where technically feasible, but these are not linked to UK GamStop or other national self-exclusion databases.

Bonus Terms

Bonus Activation and General Conditions

Eligibility and activation: Bonuses, including welcome offers, reload bonuses, free spins, and cashback, are granted at the Operator's discretion and may require the use of a bonus code, a minimum deposit, or opt-in via the Website. Only one active Account per person, household, IP address, or device may receive a specific promotion unless expressly stated otherwise.
Bonus funds vs. real funds: Your Account balance may be split between real money and bonus money. Real money is usually wagered first unless the particular promotion stipulates otherwise. Bonus funds cannot be withdrawn until all applicable wagering requirements and conditions are met.
Timeframes: Unless stated otherwise in the specific promotion, Bonus offers must be claimed and wagering requirements completed within the timeframe specified on the Website, which will not be shorter than the period indicated in the promotion for 2025 campaigns.

Wagering Requirements and Game Restrictions

Wagering multiplier: Bonuses and any winnings derived from them are typically subject to a wagering requirement expressed as a multiple of the Bonus amount, deposit amount, or both (for example, 40x the Bonus). The precise requirement for each promotion is described in its specific terms on the Website.
Game contribution: Different games may contribute differently towards wagering requirements. For example, slots may contribute 100%, while table games, live casino games, or certain low-risk bets may contribute a lower percentage or be excluded entirely. A list of excluded or reduced-contribution games is provided with each promotion.
Maximum bet limits: When wagering with an active Bonus, there may be maximum bet limits per spin or game round. Exceeding such limits may be considered Bonus abuse and can lead to confiscation of Bonus funds and related winnings.

Bonus Abuse and Combining Promotions

Bonus abuse: Bonus abuse includes, but is not limited to, creating multiple Accounts, using VPNs or proxies to circumvent country restrictions (including any restrictions applicable to UK Residents), placing minimal-risk bets, or deliberately exploiting promotional terms. The Operator may cancel Bonuses, void associated winnings, and close Accounts engaged in abuse.
One promotion at a time: Unless explicitly stated, only one Bonus or promotion can be active at a time. Bonuses cannot usually be combined, and wagering on one promotion may not count towards another.
Amendment and withdrawal: The Operator may modify, suspend, or withdraw any Bonus or promotion at any time for future use, provided that this will not affect Bonuses already claimed or rights already accrued prior to such change, subject to applicable law.

Payments & Withdrawals

Deposits

Payment methods: The Operator may offer various deposit methods, including bank cards, e-wallets, prepaid vouchers, bank transfers, and certain cryptocurrencies, subject to availability in your jurisdiction. The list of currently accepted methods is provided on the Website and may change during 2025.
Payment processors: Deposits may be processed by Dama N.V. directly or through affiliated payment processors such as Friolion Limited and Strukin Ltd, both based in Cyprus. Your payment statement may reflect charges from these entities or other authorised processors.
Limits and fees: Minimum and maximum deposit limits apply per transaction and per day or month. The Operator does not generally charge deposit fees, but your bank, card issuer, or wallet provider may impose their own charges or currency conversion fees.
Anti-money laundering: The Operator may delay or refuse a deposit if it suspects fraud, money laundering, or any other unlawful activity, or if you fail KYC checks. Deposits made from third-party payment methods (not in your name) may be rejected.

Withdrawals

Withdrawal requests: You may request withdrawals from your available real-money balance using methods offered to you in the cashier section. The Operator aims to review withdrawal requests within a reasonable time, which may vary depending on KYC status and workload.
Verification requirement: Before any withdrawal in 2025, the Operator may require completion of full KYC checks. If you fail or refuse to provide requested documents, the Operator may cancel the withdrawal and, in certain cases, close your Account and refund deposits where legally required.
Payment route: Where possible, withdrawals will be processed to the same method used for deposits (the "closed-loop" principle). If this is not feasible, the Operator may ask you to choose an alternative method in your name.
Limits and processing times: The Operator may impose daily, weekly, and monthly withdrawal limits. Processing times depend on internal review, payment processor performance, and banking networks, and may be longer for large withdrawals or where additional checks are needed.
Fees and chargebacks: The Operator may pass on reasonable processing costs or investigate and recover funds associated with chargebacks, reversals, or disputed payments. Unresolved chargebacks may lead to Account suspension.

Refunds and Reversals

Void transactions: If a Bet is voided due to technical errors, malfunctions, or other reasons described in these Terms, the original stake will generally be returned to your Account balance.
Refund policy: Refunds of deposits are exceptional and considered only in justified circumstances, such as proven fraudulent use of your payment method. Refunds may be subject to AML checks and may be processed through the same payment route where possible.
Currency and exchange rates: If your payment method operates in a currency different from that of your Account, exchange rates and charges applied by your bank or processor are your responsibility. The Operator is not liable for exchange rate fluctuations.

Limitation of Liability

Operator's Obligations

Fairness and integrity: The Operator aims to provide fair and transparent Games by using reputable third-party software providers and random number generators (RNGs). Independent testing agencies may certify RNG performance where applicable under the Curaçao licensing regime.
Service availability: The Operator will use reasonable endeavours to keep the Website and Services available and functioning correctly in 2025. However, maintenance, upgrades, technical issues, or third-party failures may result in temporary unavailability.
Accuracy of information: The Operator strives to ensure that information presented on the Website, including game rules, Bonuse descriptions, and transaction records, is accurate. In case of discrepancy between on-screen information and the Operator's internal records, the latter will generally prevail.

Exclusions and Limitations

Technical and network issues: The Operator is not liable for any loss or damage arising from interruptions, delays, or failures caused by your equipment, internet connection, telecommunications network, or third-party systems beyond the Operator's reasonable control.
Indirect losses: To the maximum extent permitted by applicable law, the Operator is not liable for indirect, consequential, or special losses, including loss of profits, business, reputation, data, or opportunity, even if foreseeable or if the Operator has been advised of the possibility of such losses.
Liability cap: In any event, the Operator's total aggregate liability to you arising out of or in connection with your use of the Services during 2025 shall not exceed the higher of (i) the amount of the Bet or transaction in dispute, or (ii) the total amount of deposits you made with the Operator in the three months preceding the event giving rise to the claim.
Non-excludable rights: Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under applicable mandatory consumer protection laws in your country of residence, including, where applicable, the United Kingdom.

Intellectual Property Rights

Ownership of Content and Software

Operator's materials: All intellectual property rights in and to the Website, including but not limited to its design, logos, trademarks, domain names, text, graphics, and underlying software, are owned by the Operator or its licensors and are protected by copyright and related rights laws.
Third-party content: Games, software, and other content supplied by third-party providers remain the property of those providers and are licensed to the Operator for use on the Website. You obtain no ownership rights in such content.

Permitted and Prohibited Uses

Limited licence: Subject to your compliance with these Terms, the Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services on your own devices for private, non-commercial entertainment purposes only.
Restrictions: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, transmit, or make derivative works of any part of the Website or its software, except where such activities are expressly permitted by applicable law and cannot be excluded by agreement.
Infringement: Any unauthorised use of the Website or its content may result in termination of your Account, civil claims for damages, and/or reporting to relevant authorities where legally required.

Privacy & Data Protection

Your personal data is collected and processed by Dama N.V. as the data controller, and by its payment processors, including Friolion Limited and Strukin Ltd, acting as data processors where applicable. All processing of personal data in connection with Cobra Casino on kobra.casino is carried out in accordance with the Privacy Policy published on the Website, as updated from time to time in 2025.

The Privacy Policy explains, among other things, what data is collected, for what purposes, on what legal bases, to whom it may be disclosed (including regulators in Curaçao and other jurisdictions), and how long it is retained. It also describes your data protection rights, which may include rights of access, rectification, erasure, restriction, objection, and portability under applicable laws such as the EU and UK GDPR, to the extent those laws apply. You are strongly advised to read the Privacy Policy carefully before using the Services.

Changes to Terms

Amendments and Updates

Right to modify: The Operator may amend these Terms from time to time, for example to reflect changes in law, regulatory guidance, technical improvements, or business needs during 2025. The updated Terms will be published on the Website with a revised effective date.
Notification: The Operator will use reasonable efforts to notify you of material changes, which may include notices on the Website, banners upon login, or email communication to the address associated with your Account.
Continued use: If you continue to use the Services after the updated Terms become effective, you will be deemed to have accepted the changes. If you do not agree with the revised Terms, you must stop using the Website and request closure of your Account.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

Grounds for action: The Operator may suspend or terminate your Account, cancel Bets, and withhold or confiscate funds where it reasonably believes that you have breached these Terms, provided false information, engaged in fraud, money laundering, collusion, or Bonus abuse, used third-party payment methods, or otherwise engaged in suspicious or unlawful activity.
Jurisdictional breaches: If it becomes apparent that you are accessing the Website from a Restricted Jurisdiction, including if the United Kingdom is listed as such on the Website at the relevant time, or if you are a UK Resident using technical means to circumvent local restrictions, the Operator may close your Account and treat Bets as void, subject to applicable law.
Inactive accounts: The Operator may classify an Account as inactive after a certain period without logins or transactions. Inactive Account handling, including potential fees or closure, will be described on the Website and applied in accordance with applicable laws.

Consequences of Termination

Balance on closure: Upon termination by you or the Operator (other than for serious breach or unlawful activity), any remaining real-money balance, excluding Bonuses and Bonus-derived winnings, will generally be returned to you, subject to KYC completion and AML checks.
Funds in cases of breach: Where termination results from serious breach, fraud, or unlawful activity, the Operator may void Bets and forfeit Bonuses and associated winnings. The Operator may also retain or recover funds to the extent necessary to comply with legal obligations or satisfy legitimate claims.
Effect of termination: Termination of your Account shall not affect any rights or obligations that have accrued prior to termination. Sections relating to intellectual property, limitation of liability, governing law, and dispute resolution will survive termination.

Governing Law & Jurisdiction

Applicable Law

Curaçao law: These Terms and any contractual or non-contractual disputes arising out of or in connection with your use of Cobra Casino via kobra.casino are governed by the laws of Curaçao, excluding any conflict-of-laws rules that would result in the application of another jurisdiction's laws.
Mandatory consumer rights: If you are a consumer resident in a country whose laws afford you mandatory consumer protections that cannot be waived by contract (for example, certain rights under UK consumer law), these Terms are intended to respect such mandatory protections to the extent they apply and cannot be lawfully excluded.

Dispute Resolution

Internal complaints procedure: If you have a complaint, you must first contact customer support as soon as reasonably practicable, providing all relevant details and transaction references. The Operator will investigate and endeavour to respond within a reasonable timeframe.
Escalation and ADR: If you are dissatisfied with the Operator's final response, you may be entitled to escalate the complaint to the relevant body designated under the Operator's Curaçao licence (Antillephone N.V. or its appointed complaints handler). Details of the applicable procedure are available on the official website of Antillephone N.V. The effectiveness of such ADR may differ from that provided under UK-regulated schemes.
Court proceedings: Subject to any mandatory ADR or consumer law rights, any dispute that cannot be resolved amicably shall be submitted to the competent courts of Curaçao. Nothing in this section prevents you from bringing proceedings in the courts of your country of residence where such right is mandated by applicable law.

Contact Information

Operator details: Dama N.V., Scharlooweg 39, Willemstad, Curaçao, company registration number 152125. This is the primary legal entity responsible for Cobra Casino operated via kobra.casino.
Payment processors: Certain payment transactions may be handled by Friolion Limited and Strukin Ltd, entities based in Cyprus, acting solely as payment processors on behalf of Dama N.V. They do not provide gambling services and should not be contacted for gameplay-related issues.
Customer support email: You may contact customer support for general queries, Account issues, or complaints using the email address provided in the "Contact" or "Support" section of kobra.casino. The Operator will use reasonable efforts to respond within a reasonable time frame in 2025.
Mailing address: Any formal written correspondence relating to these Terms or legal matters should be sent to Dama N.V., Scharlooweg 39, Willemstad, Curaçao, marked for the attention of "Legal Department".
Additional information: Up-to-date contact details, including any additional email addresses or communication channels, may be published on the Website from time to time. You are responsible for ensuring that the contact details held in your Account profile are accurate so that the Operator can reach you with important notices, including changes to these Terms.